Support
How it works, what to do when it doesn’t, and where to find a human. Most problems are a two-minute fix.
How It Works
Buy It
PayPal, no account needed. Your download link is emailed the moment payment clears and it keeps working — that version is yours for good. Updates are free for life: make an account with the same address any time to pick up the newest one.
Install Your Purchase
Profile packs import by double-clicking. Widgets go in through CORSAIR iCUE. If you have not done either before, our guides walk you through both, from the file you downloaded to a deck that works.
Read The Install Guides →Enjoy Your Enhanced Experience
The part we cannot do for you. No more hunting for a keybind you set six months ago and never used again — just the controls you actually reach for, sitting where your hand already expects them.
The Fine Print
Four things, in plain language, because you should know what you are agreeing to before you pay rather than after.
All Sales Are Final
Everything we sell is a digital file, and once it has been downloaded there is no way for us to take it back. That is the honest reason our sales are final, and we would rather say it plainly here than bury it in a footer. It does not mean you are on your own — read the next box, because that is the part we actually care about.
What You Get Instead
Buying from us is the start of the relationship, not the end of it. If a pack will not install, a widget misbehaves, or a game update breaks half your icons, tell us and we will stay with it until it works. There is no window on that and no ticket limit. It is the thing you are really paying for, and we hold ourselves to it far more tightly than any refund policy would.
Make It Yours
Rearrange the layout, remap the keys, delete the pages you never touch. It is your deck and none of that troubles us in the slightest. What we ask is that the icons themselves stay as they are — not redrawn, recoloured, re-exported, or repackaged into something else. The artwork is the work, and it is the one thing we need left alone.
Yours, Not Everyone Else's
Your purchase covers you and the machines you personally use. It does not cover handing the files to someone else, posting them anywhere, or selling them on. We are a small shop and this is our livelihood, so we will say it without dressing it up: anyone reselling our work should expect us to pursue it. We would very much rather never have to.
Still Stuck?
If you would rather not join a Discord to ask one question, email works. Include your order number and which pack or widget it is about, and you will get a reply from a person who can actually fix it.